CVE-2026-94539
NVD: The SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent plugin for WordPress is vulnerable to time-based SQL Injection via the 'sort_by' parameter in all versions up to, and including, 3.5.3 due to insufficient escaping on the user supplied... NVD: This makes it possible for authenticated attackers, with custom-level access and above, to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database. NVD: Exploitation requires the authenticated attacker to hold both a Subscriber-level (or higher) WordPress role and a SupportCandy Agent account with the 'Assign Agents' permission configured.
6.5 Severity
MEDIUM EPSS
0.0027 (18) KEV
-
Source-published summary
NVD: The SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent plugin for WordPress is vulnerable to time-based SQL Injection via the 'sort_by' parameter in all versions up to, and including, 3.5.3 due to insufficient escaping on the user supplied... NVD: This makes it possible for authenticated attackers, with custom-level access and above, to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database. NVD: Exploitation requires the authenticated attacker to hold both a Subscriber-level (or higher) WordPress role and a SupportCandy Agent account with the 'Assign Agents' permission configured.
Possible impact
Source describes information exposure review · SQL injection risk · authenticated boundary. Possible impact: An attacker may be able to read or change database-backed application data.
Affected context
Affected product or version requires source confirmation.
Remediation / advisory
Remediation reference present; patch status requires confirmation in the linked advisory.
Why it matters
Source describes information exposure review · SQL injection risk · authenticated boundary. Possible impact: An attacker may be able to read or change database-backed application data.; CVSS 6.5 (MEDIUM); EPSS percentile 18; not listed in KEV; Remediation reference present; patch status requires confirmation in the linked advisory; sources: NVD.
What to verify
Confirm affected product/version, vendor advisory, patch or mitigation, and exposure.
Exposure hint
authenticated boundary
Impact tags
Urgency reasons
Source-derived note
Summary derived from NVD description; unsafe procedural detail is not shown.
Redaction metadata
- source summary used
- True
- fallback summary used
- False
- unsafe procedural detail present
- false
- raw source displayed
- false
- public summary redacted
- true
Remediation handoff
Public-safe static handoff for human/Codex remediation planning. Scan, patch, external execution, and auto remediation are disabled.
Safety note
This radar shows source-published defensive context only. Exploit procedures, exploit strings, scanner commands, and auto-remediation are not provided.